Frequently Asked Questions
Shipping & Order Status
Returns & Exchanges
Warranty & Care
Our no hassle returns policy makes getting the right size a breeze. Unused merchandise is eligible for a full refund within 60 days of date of purchase. To return your merchandise please contact our customer service team at firstname.lastname@example.org or 800.628.0322.
Please be sure to have your order information available when you call so we can process your return.
Dearfoams reserves the right to approve all returns, and has the right to refuse a refund request if it does not comply with our policy requirements.
If your product is defective please contact customer service.
Retail store purchases
Dearfoams does not accept returns or exchanges on products purchased at department stores or specialty retail stores. Returns or exchanges must be made in the store where the item was originally purchased.