Return Policy
Planet A purchases
Our no hassle returns policy makes getting the right size a breeze. Unused merchandise is eligible for a full refund within 60 days from receipt of order. To initiate your return, please contact our customer service team by phone at 1-800-448-8752.
Please be sure to have your order information available when you call so we can process your return.
Planet A reserves the right to approve all returns, and has the right to refuse a refund request if it does not comply with our policy requirements.
Defective Merchandise
If your product is defective, please contact our customer service team by phone at 1-800-448-8752.
Refunds
Once your return has been initiated, please allow up to 7-10 business days to process your return and credit your original form of payment.
Shipping refunds
Planet A does not refund shipping charges.