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Help FAQ

What is REGNR8™?

RENGR8™ is an organic ingredient added to plastic that naturally encourages accelerated biodegradation* for an end-of-life product. RENGR8™-treated footwear is no less comfortable or durable; it's good for the environment AND for you.
Learn more

What is your return policy?

Unused merchandise will be eligible for a full refund within 60 days of date of purchase by contacting our customer service team by phone at 1-800-448-8752. Return Policy

How can I check the status of my order?

You can sign in to your account to view order history, tracking information, and information about past orders at Planet A 24 hours a day.

How long does it take to process a return?

Please allow up to 4 weeks for a credit to appear on your original form of payment.

Is there a warranty on Planet A products?

Planet A offers a 1 year manufacturer’s warranty on all merchandise from the date of purchase. Warranty information

Does Planet A ship internationally?

No, we currently do not offer international shipping.